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● AI order desk

Every emailed order, entered and checked.

Alendesk reads purchase orders from email text and spreadsheets, matches every line to your catalog, and flags what needs a person.

Create accountSee how it works
Set up with your own catalogPaste an email or upload a sheetA person approves every order
alendesk.com

Inbox

12 received7 ready3 need you
BW
Brightway Facility Services
PO 882133 lines
Needs a look
12 min ago
NM
Northline Market
PO 882148 lines
Ready
12 min ago
AS
Acme Supply
PO 882155 lines
Ready
12 min ago
BW
Brightway Facility Services
PO 882162 lines
Needs a person
12 min ago
NM
Northline Market
PO 882176 lines
Ready
12 min ago
Order 1042 · PO 88213Needs a look
WroteSKUQty
BWF-LINER-33CL-33-BK-1510
gloves largeGL-NIT-L4
glass cleaner 32oz @ 26.50DS-GL-322

Price differs from catalog

It reads the order the way your customer wrote it.

Paste the email text or upload a spreadsheet. The reader reports the customer's wording. Alendesk's rules match it to your catalog.

dana@brightwayfs.com10:24 AM

PO 88213

Please send:
10 cs BWF-LINER-33
4 cs gloves large
2 cs glass cleaner 32oz @ 26.50

BWF-LINER-33CL-33-BK-15
gloves largeGL-NIT-L
glass cleaner 32oz @ 26.50DS-GL-32

It catches what a tired person misses.

The catalog remains the source of truth, and uncertain lines wait for a person.

DS-GL-32Price differs

Customer wrote $26.50 · catalog price $28.80

Unit differs: BX vs CS
Several products fit: M, L, XL
Line not read: ‘plus the usual 3 for the lobby’
Instructions to the system ignored

How it works.

01

Receive

Email text, spreadsheet

PDF — coming soon
02

Read & check

Catalog, prices, units, customers

GL-NIT-L ✓
03

Review

Only the issues, one click to fix

Price differs
04

Approve & export

CSV for your ERP, confirmation text

Approved

A person approves. Everything is on the record.

Nothing leaves the desk until someone has reviewed the risk. Every decision becomes part of the history.

Order 1042 approved
Confirmation text prepared

It learns your customers' words.

First time

“gloves large”

Matched by description
After one correction

“gloves large” → GL-NIT-L

Matched by learned name

Built for the order desk.

Reads pasted email text and spreadsheets today

Never invents prices: always your catalog

Every change in a tamper-evident audit log

Your data isolated per company

Start with your own catalog.

Create account

No credit card to start.